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BATESVILLE – March 21, 2014 – Citizens Bank has promoted Charolette Royal to the position of Assistant Corporate Trust Officer, and she has recently attained the title of Certified Corporate Trust Specialist (CCTS).

“Charolette achieved the CCTS designation by demonstrating excellence in the field of Corporate Trust,” said Robin Brock, Senior Vice President and Chief Trust Officer of Citizens Bank.  “To qualify for the CCTS certification, individuals must have certain levels of experience and education in the Corporate Trust profession, pass an intense exam and agree to abide by a code of ethics.  The exam covers many areas including account administration and management, issuance of securities, regulations, accounting systems and operations.”

The CCTS designation, along with Royal’s promotion to officer status, affords her the privilege to facilitate, execute and close bond issues.  Royal had formerly served as Corporate Trust Administrator for Citizens Bank.

Financial services professionals, working through the Institute of Certified Bankers, initiated the CCTS designation and other certifications in order to establish meaningful standards of knowledge in specialty areas of the financial services industry. 

Royal has completed two state and national training schools to further her professional development in providing Trust services.  She graduated from the Arkansas State Trust School, a four-day program administered by the Arkansas Bankers Association last year, and completed the final of three years of the National Corporate Trust School, conducted by Cannon Financial Institute in January. 

“We commend Charolette for increasing her base of knowledge, as well as her value and importance to the Citizens Bank Trust Division, which ranks as one of the largest of any bank in Arkansas,” said John Dews, Chief Executive Officer.  “We are pleased that so many of our associates continue to expand their professional capabilities, which directly benefits our customers.”

Royal’s financial background includes more than six years of banking experience.  She holds an Associate of Arts degree in Accounting from Gateway Technical College (now UACCB), and is a lifelong resident of the Evening Shade area.

About The Citizens Bank

Citizens Bank of Batesville was established in 1953 by a group of local businessmen who shared a vision of creating a bank that would be committed to serving the working people of Batesville and Independence County.  Today, Citizens Bank is Independence County’s largest financial institution by market share, and has expanded its service area to include Lawrence, Randolph, Sharp and Stone counties.  The bank operates 10 fully staffed financial centers in Batesville, Cave City, Imboden, Mountain View and Pleasant Plains.

Charolette Royal - 2014

Charolette Royal, Assistant Corporate Trust Officer at Citizens Bank
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