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Citizens Bank Hires Thomas as Senior Credit Officer, Morrow Elevated to Credit Analysis Manager

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Citizens Bank announced two additions to its credit department leadership team with the addition of John Thomas as SVP Senior Credit Officer and the promotion of Trish Morrow to AVP Credit Analysis Manager. The addition of these roles will increase credit support at Citizens Bank for its customer base across the state and reflects its commitment to developing the next generation of progressive bankers.

Citizens Bank Honors Associates at Inaugural People First Award Banquet

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Citizens Bank hosted its first annual People First Awards Banquet on Thursday, June 17, honoring seven Citizens Bank associates for their achievements and contributions in 2020. The honorees included Chelsey Dockins, retail associate of the year; Katherine Harris, retail leader of the year; Lori Ross and Darryl Sullivan, lenders of the year; and Michael Bailey, Stephanie Frost and Helen Shaw, outstanding citizens award.

Citizens Bank emphasizes commitment to technology and security with promotions of Babb and Spain

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Citizens Bank announced the promotions of Johnny Babb to Vice President and Senior Network Administrator and Stephanie Spain to Assistant Vice President Bank Secrecy Act (BSA) Officer. These elevations showcase the bank’s commitment to investing in technology and security via advances in its network infrastructure and compliance enforcement.

A Kick Above - Beyond Banking Small Business Spotlight

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"Knowing that I have a bank and a banker that put people first - I can rely on that and be even more adamant about it in my business,” says Kim Leverett, Owner of A Kick Above in Little Rock. We are dedicated to helping each and every client succeed and are honored to help Kim continue pursuing her dream. Check out her full story in the latest video of our Citizens Bank Small Business Spotlight series.

Citizens Bank Welcomes Russ Harrington to Board of Directors

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Citizens Bank, headquartered in Batesville, Arkansas, announced today that Russ Harrington has been added to its Board of Directors. Harrington offers significant experience as an industry leader, but also shares the bank’s people-first mission.


“Growth on our Board is a key representation of our statewide expansion,” said Jeff Teague, board chairman of Citizens Bancshares.. “Russ’s expertise and insight is a valuable addition to this important group; we are honored to have him join our Board.”


Citizens Bank Named Bank of the Year by Arkansas Small Business Administration

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BATESVILLE, Ark. (May 4, 2021) - Citizens Bank, headquartered in Batesville, Arkansas, has been recognized as the Bank of the Year (Category 2) by the Arkansas District Office of the Small Business Administration. To celebrate this honor during Small Business Week, the bank launched a special video series highlighting these small businesses.


Citizens Bank Announces Next Generation of Progressive Leadership

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Micah Beard transitions to Regional President of North Central Arkansas Market


BATESVILLE, Ark. (April 15, 2021) - Citizens Bank, headquartered in Batesville, Arkansas, announced that effective immediately, Micah Beard is transitioning to Regional President of North Central Arkansas Market, where he will continue to support the bank’s mission to put people first.

Empowered Against Imposters

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Imposter Scams: Say No, Keep Your Dough

Imposter scams often begin with a call, text message, or email. The scams may vary, but work the same way – a scammer pretends to be someone you trust, often a government agent, family member, or someone who promises to fix your computer – to convince you to send them money or share personal information.

Citizens Bank Employees Helping Make Christmas Bright

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The prospect of nursing home residents feeling lonely and isolated during the holiday season inspired a group of Citizens Bank employees to do something about it.

“For years now, I have wanted to take my kids to the nursing homes at Christmastime to play cards or dominos with the residents, or just simply sit and visit with them,” said Jasmine Hilliard, of the Citizens Bank Customer Service Center. 

Spreading More Christmas Joy

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The United Way of North Central Arkansas is the latest organization to step up to ensure a Merry Christmas for the youth who have found a home at the Arkansas Sheriffs’ Youth Ranch, based in Batesville. 

More than $67,000 was donated by more than 135 individuals and companies to the Youth Ranch on “Giving Tuesday,” boosted by a daylong fundraising event held by Citizens Bank and the White River Now family of radio stations.