About Us

The Danger of Phoneline Spoofing

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As technology continues to advance, it becomes more frequent that scammers find new ways to call on individuals to collect sensitive and private information. We would like to remind our customers that criminals can use actual telephone numbers from anywhere, including your local bank branches to contact customers in an attempt to steal your personal identifying information.

Lisa Hendrixson, Amanda Morris Assume Critical Roles To Elevate Customer Experience at Citizens Bank

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Citizens Bank is proud to announce the promotion of Lisa Hendrixson to the position of Senior Vice President and Director of Deposit Operations, and the hiring of Amanda Morris as Vice President and Market Retail Manager for the bank’s Central Arkansas region.

Citizens Bank Speeds Customers Access to Emergency Loans

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Citizens Bank has successfully assisted several hundred small business customers throughout the state of Arkansas navigate through the application process for the Paycheck Protection Program of the U.S. Small Business Administration. 

The PPP program is a major component of the new federal CARES Act, also known as the “Coronavirus Aid, Relief and Economic Security Act.”

Avoid Virus Exposure by Banking Digitally

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As the COVID-19 Coronavirus advances and with flu season in full swing, area citizens concerned about catching or spreading a virus don’t necessarily have to go to the bank to complete their banking.

Instead of having to physically make the trip to the branch, Citizens Bank offers customers the opportunity to use online and digital services, through which they have the ability to handle their banking needs whenever and wherever they want. 

Citizens Bank Promotes Pat Savell to Retail Manager of Eagle Mountain Branch

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Citizens Bank is proud to announce the promotion of Patricia Savell to Assistant Vice President and Retail Branch Manager of the bank’s Eagle Mountain location in Batesville.

Ms. Savell has 29 years of banking experience, during which time she has served in management positions of increasing responsibility.  She most recently served as Retail Manager at the Citizens Bank branch in Southside.  She and her husband, Roger, live in Melbourne. They have one grown son, Cody.

Mark S. Forbis Joins Citizens Bank Board of Directors

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Jeff Teague, Chairman of the Board of Citizens Bank, is proud to announce the appointment of Mark S. Forbis to the Citizens Bank Board of Directors.

Mr. Forbis recently retired after an illustrious 31-year career with Jack Henry & Associates, one of the nation’s leading financial services technology companies, with over 9,000 banking and financial services clients across America. 

Citizens Bank Breaks Ground On New Financial Center in Monticello

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Citizens Bank recently broke ground on the construction of a modern branch banking facility to be located at 236 U.S. Highway 425 North in Monticello.

“We expect a target completion date of September of this year,” said Chris Lampkin, Southeast Market President for Citizens Bank.  “At that time, we will also consolidate the operation of our two local branches in Monticello into a new comprehensive banking center to better serve the businesses and families of this area.”

February 2020 Trust Newsletter

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Having to consider how you will protect your surviving spouse is not an easy thing to do. At Citizens Bank, we treat you as one of our own, and respect every step we take together. To read this month's newsletter regarding this topic, click here. Visit our Trust Division today for additional information, or call us at (844) 350-8512.